Refund policy

Return & Refund Policy

At TRENDZMARKET, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

You have 14 days from the date of delivery to request a return.

To be eligible, items must be unused, in original packaging, and in the same condition you received them.

Certain items (e.g., personal care products, intimate wear, or clearance items) may not be eligible for return for hygiene or safety reasons.

Refunds

Once your return is received and inspected, we’ll send you an email notification.

Approved refunds will be processed to your original payment method within 5–10 business days.

Please note: shipping costs are non-refundable (unless the item is defective or incorrect).

Exchanges

If you received a damaged or defective item, we’ll gladly replace it at no extra cost.

For size or color exchanges, simply return the product and place a new order for your preferred item.

How to Start a Return

Contact our support team at [your support email] with your order number and reason for return.

Our team will provide you with a return shipping label and instructions.

Pack your item securely and send it back using the provided label.

Questions?

If you have any issues or questions, reach out to us at [your support email] — we’re always happy to help.